Headquartered in Hong Kong, our team of experienced consultants provide clients with a turnkey solution to spa development and management. By delivering a consistent level of professionalism and a service which is innovative and customer focused, we are able to create spa experiences that represent our clients' brand integrity whilst achieving their financial goals and objectives.
Consulting integrates experts from all phases of opening and operating a Spa to provide a detailed and organised project model. Our concept development and design services work to compliment the best architects and designers whilst ensuring smooth operational flow. We partner with a selection of local specialists and suppliers allowing our clients access to benefit from their expertise.
After defining the pre-opening timeline and critical path, we work closely with the Spa or Hotel management team to develop the brand standards and business strategies. This scope includes everything from treatment menu engineering to standard operating procedures and manning guidelines. Our team are available to assist with the facility set-up and on-site opening support.
Independent and objective spa audits are conducted to assess whether a Spa is operating at its optimum and to establish whether there may be any missed opportunities. Our comprehensive consulting and management services tackle all aspects of the business and provide detailed and realistic action plans for the Spa to implement.